Process audit
We map the lead journey, roles, channels, CRM, manual work points and automation economics.
Open to projects
Alexander Chigrinov
Founder of «CHIGRINOV» · architecture and delivery
Founder
Leading automation projects since 2019: process analysis, architecture and delivery together with the team.
7+
years in IT
50+
projects
24/7
support
Focus
Designing architecture and leading development
Building AI agents for real workflows
Connecting CRM, bots, databases and analytics
About
From business to practical automation
I started with my own projects, so I understand how tasks look in real operations: leads, people, deadlines, money and mistakes.
Since 2019 we have been building tools that remove manual work from teams and give owners a clear view of the process.
Tech stack
PythonFastAPIPostgreSQLRedisNext.jsTypeScriptTelegram Bot APIOpenAI APIn8nBitrix24Docker
Higher education
An IT foundation for architecture, integrations and reliable systems
The information systems background helps us treat automation not as a set of separate bots, but as a connected system: data, roles, integrations, security and support after launch.
Diploma details
Information Systems and Technologies
Degree
Bachelor
Program
09.03.02 - Information Systems and Technologies
Study period
2016-2020, full-time
Issue date
July 13, 2020
Original documents are available on Yandex DiskView
How I work
Work principles
01
Code is the client's asset, not a subscription
02
A simple solution beats a complex one
03
Documentation is part of the product
04
Metrics matter more than beautiful words
Business automation agency
We build AI solutions that work inside real business processes
«CHIGRINOV» helps founders and managers implement automation without chaos: from lead processing and CRM integrations to AI agents, dashboards and internal tools.
AI agentsCRMTelegramWhatsAppn8n / Make
AI implementation for business processes
We design AI agents that reply to clients, qualify leads, prepare reports, assist managers and follow your company rules.
Learn moreRoutine and workflow automation
We remove repetitive work from sales, support, marketing and operations: from notifications to complex n8n and Make scenarios.
Learn moreCRM, leads and a single pipeline
We connect websites, Telegram, WhatsApp, forms, sheets and CRM so no lead is lost and every contact has a clear status.
Learn moreReporting, analytics and control
We collect data from CRM, banks, sheets and ad accounts into clear executive dashboards without manual copying.
Learn moreWhen automation is needed
When manual work slows growth
01
Leads arrive from different channels, some get lost and managers do not respond fast enough.
02
Reports are assembled manually, numbers differ and owners see the real picture too late.
03
The CRM exists formally, but real processes live in chats, sheets and personal agreements.
04
The team spends time on repeated messages, data transfer and status control.
Sales and lead handling
AI consultants, scoring, lead routing, response SLA and database reactivation.
Support and service
First-line support, ticket classification and escalation of complex issues.
Operations
Rules, reminders, approvals, documents, statuses and accountable owners.
Delivery process
From free audit to a working system
Solution architecture
We design where data lives, what integrations are needed, what AI does and where humans stay involved.
MVP and integrations
We build a working version and connect CRM, messengers, sheets, payments or internal client tools.
Launch, training and support
We test scenarios, train the team, track metrics and leave documentation so the system is easy to use.
Trust
Automation must be clear, verifiable and manageable
We do not sell AI magic. A project needs clear architecture, access roles, logging, documentation and metrics that show the result.
Legally transparent
We work by contract or public offer, with registered business details and clear payment terms.
Business logic before development
If a task will not pay back the implementation, we say it during the audit and suggest a simpler path.
A team, not random freelance work
Architecture, development, testing and launch follow one plan with an accountable project lead.
Questions
Short answers about our automation approach
These answers help you understand when to implement an AI agent, CRM integration or custom automation, and when a simpler solution is better.
01
How is «CHIGRINOV» different from a typical development studio?
We start with the process, not with a mockup or code: where leads are lost, where employees do manual work and what data the owner needs. Then we design automation, an AI agent or an integration with measurable business impact.
02
What business automation tasks do you handle?
Most often we handle lead processing, AI consultants, CRM integrations, Telegram and WhatsApp bots, reporting automation, customer service, n8n/Make workflows and internal dashboards.
03
Can AI be connected to our CRM and messengers?
Yes. We connect AI to Bitrix24, amoCRM, RetailCRM, Google Sheets, Airtable, Telegram, WhatsApp and internal systems through APIs, webhooks or a middleware backend.
04
How long does AI agent or automation implementation take?
A small MVP usually takes 2-4 weeks. A more complex system with CRM, analytics, access roles and multiple channels can take 6-10 weeks.
05
What happens after launch?
We test real scenarios, hand over documentation, train the team and stay available for support. Automation must work in real operations, not just look finished.
Legal information
Documents and business details
All legal pages are grouped in one compact block: business details, public offer and privacy policy.
Business card
2019 / VBGIE Chigrinov Alexander Alexandrovich
Automation, AI solutions, integrations and development
- ОГРНИП
- 319911200039265
- ИНН
- 910410520533
- Registered
- April 10, 2019
- Region
- Leningrad Region, Vyborg
- Tax regime
- STS
- Work format
- Contract / offer / milestones
Free audit
Let's discuss your task
Tell us what you want to automate. The first step is a free process audit.
No advance payment until contract
Estimate in 24 hours
Working since 2019