Privacy Policy

1. General Provisions

This Privacy Policy (the “Policy”) defines the procedure for processing and protecting personal data of individuals (the “Personal Data Subjects”) who submit requests through the website chigrinov.ru (the “Website”).

The personal data operator is Sole Proprietor Alexander Aleksandrovich Chigrinov, OGRNIP 319911200039265, Tax ID 910410520533, registered on April 10, 2019 in the Leningrad Region (the “Operator”).

This Policy has been prepared in accordance with Federal Law No. 152-FZ “On Personal Data” dated July 27, 2006 (the “Law”) and other Russian Federation regulations governing personal data protection.

Use of the Website means the User’s unconditional acceptance of this Policy and the terms of personal data processing. If the User does not agree with these terms, the User must stop using the Website.

2. Key Terms and Definitions

• Personal data — any information relating directly or indirectly to an identified or identifiable individual, the personal data subject.
• Personal data processing — any action or set of actions involving personal data, including collection, recording, systematization, accumulation, storage, clarification, retrieval, use, transfer, blocking, deletion and destruction.
• Operator — a state body, municipal body, legal entity or individual that independently or jointly with others organizes and carries out personal data processing.
• Personal Data Subject (User) — an individual whose personal data is processed by the Operator.
• Subject’s consent — a freely given, specific, informed and conscious expression of will by the personal data subject.
• Cookie — a small data fragment stored on the User’s device and used to technically support Website operation.

3. Personal Data Collected

When a User fills out the contact form on the Website, the Operator collects the following personal data voluntarily provided by the User:

• name and/or surname, to address the User;
• email address, to respond to the request;
• phone number, if provided, for prompt communication;
• Telegram account or another messenger link, if provided by the User;
• description of the task/project, to prepare a commercial proposal and discuss cooperation terms.

The Operator does not collect special categories of personal data, including racial or ethnic origin, political opinions, religious beliefs, health data and similar information. All data is provided by the User independently and knowingly.

4. Purposes of Personal Data Processing

Personal data is processed for the following purposes:

• responding to the User’s request and communicating about potential cooperation;
• preparing and sending a commercial proposal, technical specification and estimate;
• entering into, performing and terminating an agreement for software development, business process automation, Telegram bot creation, AI agent development and CRM integrations;
• informing the User about work progress;
• complying with requirements of Russian Federation law.

5. Legal Grounds for Processing

Personal data is processed on the following legal grounds provided by Article 6 of Federal Law No. 152-FZ:

• Consent of the personal data subject (Clause 1, Part 1, Article 6 of the Law). By filling out and submitting the contact form, the User gives voluntary informed consent to personal data processing for the purposes specified in Section 4 of this Policy.
• Performance of an agreement (Clause 5, Part 1, Article 6 of the Law). If an agreement is concluded, processing is necessary for its performance, amendment or termination, and, at the subject’s request, for entering into the agreement.
• Compliance with legal requirements (Clause 2, Part 1, Article 6 of the Law), in cases expressly provided by applicable Russian Federation law.

6. Collection, Storage and Transfer of Personal Data

Collection. Personal data is collected directly from the User when the contact form on the Website is filled out.

Storage. Personal data is stored within the Russian Federation for 3 (three) years from the last interaction between the Operator and the User, or until the User withdraws consent, unless another period is required by law or by the concluded agreement.

Transfer to third parties. The Operator does not transfer Users’ personal data to third parties except in the following cases:

• when necessary to perform an agreement with the User, for example transferring payment details to a payment service;
• when the User consents to analytics cookies, technical website usage data may be processed using Yandex Metrica;
• upon request of authorized state authorities in the manner prescribed by Russian law;
• with the User’s explicit written consent.

The Operator does not carry out cross-border transfer of personal data.

7. Rights of Personal Data Subjects

Under Federal Law No. 152-FZ, the User has the right to:

• receive confirmation that the Operator processes the User’s personal data and receive information about the composition of processed data (Article 14 of the Law);
• request clarification, blocking or destruction of personal data if it is incomplete, outdated, inaccurate, unlawfully obtained or no longer necessary for the stated processing purposes (Article 21 of the Law);
• withdraw consent to personal data processing at any time by sending a request to the Operator’s email address;
• appeal the Operator’s actions or inaction to the authorized body for protection of personal data subjects’ rights, the Federal Service for Supervision of Communications, Information Technology and Mass Media (Roskomnadzor);
• protect rights and lawful interests, including claiming damages and/or compensation for moral harm in court.

To exercise these rights, the User may send a request by email: chigrinoff.a@gmail.com. The Operator reviews requests within 30 days of receipt.

8. Cookies and Analytics

The Website uses technical and functional cookies necessary for correct Website operation, including saving the selected interface language, selected color theme and basic interface settings.

With the User’s consent, the Website also uses Yandex Metrica, an analytics service used to evaluate Website traffic, understand which pages and interface elements are useful to visitors, improve Website quality and measure successful contact form submissions.

Yandex Metrica may process technical data, including cookie identifiers, IP address, browser and device information, page addresses, referral source, clicks, scrolling, approximate location and visit time. The Operator does not intentionally transmit form contents, names, phone numbers, email addresses, Telegram accounts or project descriptions to Yandex Metrica.

The User may accept or refuse analytics cookies in the Website cookie notice. Refusal of analytics cookies does not restrict access to Website content or the ability to submit a request.

The User may also configure the browser to reject all cookies or notify when they are sent. However, disabling technical cookies may cause some Website functions, such as saving language or theme settings, to work incorrectly.

9. Personal Data Protection Measures

The Operator takes necessary and sufficient organizational and technical measures to protect personal data from unlawful or accidental access, destruction, alteration, blocking, copying, distribution and other unlawful actions.

These measures include:

• use of a secure connection (HTTPS/TLS) when transferring data;
• restricted access to personal data, with access available only to the Operator personally;
• storage of data on secure servers with current security updates;
• periodic monitoring of compliance of protection measures with legal requirements.

10. Changes to the Privacy Policy

The Operator may amend this Policy at any time without prior notice to Users. The new version of the Policy becomes effective upon publication on the Website at chigrinov.ru/en/legal/privacy, unless the new version provides otherwise.

Continued use of the Website after amendments take effect means the User accepts the new version of the Policy. If the User does not agree with the amendments, the User must stop using the Website and may request deletion of personal data.

11. Operator Contact Details

For all questions related to personal data processing and to exercise personal data subject rights, please contact: