A Telegram bot that automatically selects the optimal workshop for each order: factoring in cost price, additional services by size, price and SDEK delivery timelines.
The client has several workshops across Russia, each with its own pricing, additional services, delivery cost and production timelines. What looked like a simple contractor choice was in fact a small logistics and margin calculation every time.
The goal was to remove manual workshop selection and make the system quickly calculate the best option for each order, taking into account production cost, delivery, urgency, size limits and additional services.
Managers now make decisions faster and consistently across the team. Management no longer has to manually verify every complex order, and the company stopped losing margin on poor workshop selection.
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Python + Aiogram 3 for the bot. FastAPI for the internal API. Configs stored in JSON files, with an option to gradually migrate to PostgreSQL. SDEK API v2 integration — rates fetched in real time. Admin panel — JS-based SPA with authentication. Deployment: VPS, systemd services, Caddy as reverse proxy.
Previously, a manager had to keep dozens of workshop and delivery conditions in their head. Now the bot shows the best option in seconds, and questionable decisions have become much rarer. For us this is not just convenience, but money that used to be lost in manual selection.
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